Shipping and Handling
All orders are shipped from our warehouse in Ramsgate Beach, NSW 2219, delivery times vary depending on your location and your proximity to a capital city, please see below for delivery rates.
Delivery - Australia
Flat Rate - $8.00
Express Delivery - $15.00 accepted
Delivery - New Zealand
Flat Rate - $15.00
DELIVERY OUTSIDE AUSTRALIA AND NEW ZEALAND
Flat Rate - $30.00
Please email us directly to receive a Shipping Quote
Taxes & Duties for International Deliveries
Products imported for personal use under certain monetary amounts are often exempt from taxes or duties charged by the Customs department of many countries. If uncertain please contact your country’s customs organization as Stem Organics is not liable for any tax or duty charged upon you importing product.
Packages that are returned to us and marked as "Return to Sender", "Unclaimed", "Attempted Unknown", "Refused", or "Invalid Street Address", will be credited back to
the customer's credit card on file, less a shipping and handling fee.
What happens if my parcel doesn’t arrive?
Can I cancel my order after I place it online?
Once your order is placed and your credit card is processed, we are unable to cancel your order.
Pricing and Payment Options
All payments are securely processed by our payment gateway Eway. No credit card information is stored on this website.
We accept payment via Visa, Mastercard, American Express All prices are in Australian Dollars and inclusive of GST.